1177bet's Privacy Policy — Your data is our responsibility

1177bet (referred to as "we", "our", or "the platform") is a trusted online gaming platform that places the highest importance on your personal privacy. This Privacy Policy explains how we collect your information, the purposes for which it is used, and how we keep it secure.

This policy applies when you visit the 1177bet website, create an account, play games, make payments, or contact our support team. It applies to anyone accessing 1177bet from Bangladesh or anywhere else in the world.

We believe transparency is the foundation of trust. This Privacy Policy is written in clear, plain language so you can easily understand exactly what we do with your information.

This policy may be updated from time to time. When changes are made, the date at the top of the page will be updated, and you will be notified directly of any significant changes.

1177bet collects your information in a number of ways. The types of data collected are described in detail below.

Information provided directly (what you give us):

• Identity Information: Full name, date of birth, national ID number, or passport number.
• Contact Information: Email address, mobile number, residential address.
• Account Information: Username, password (encrypted), security questions.
• Financial Information: Mobile banking number (Mobile Banking/Nagad/Rocket), transaction history.
• Verification Documents: Copy of national ID and a selfie (as part of the KYC process).

Automatically collected information:

• Device Information: IP address, browser type and version, operating system.
• Usage Data: Pages you visited, time spent on site, and games you played.
• Location Information: Approximate location based on your IP address.
• Cookies & Tracking: Session cookies, preference cookies, and analytics data.

1177bet uses your information only for specific, legitimate purposes. We never use your data unnecessarily.

• Account Management: To create, verify, and secure your account.
• Payment Processing: To process deposits and withdrawals and verify financial transactions.
• Customer Support: To respond to your complaints and questions and to resolve any issues.
• To ensure security: To detect fraud, money laundering, and other illegal activities.
• Legal Compliance: To meet the requirements of applicable laws and regulatory bodies.
• Service Improvement: To improve platform functionality and enhance the user experience.
• Promotions & Bonuses: To send you relevant offers based on your preferences (subject to your consent).
• Responsible Gaming: To identify signs of problem gaming and provide the necessary support.

1177bet does not sell or share your personal information with any third party without reason. However, certain information may be shared in the limited circumstances outlined below.

• Payment Providers: Approved payment services including Mobile Banking, Nagad, and Rocket receive the necessary information to complete transactions.
• Game Software Providers: Minimum data required to operate Live Casino and games.
• KYC & Verification Services: Licensed verification companies are used to confirm your identity.
• Legal Authorities: Information is disclosed in compliance with the law when required by a court or government authority.
• Fraud Prevention: Necessary data shared with industry-standard fraud detection agencies.

Before sharing data with third parties, strict confidentiality agreements are put in place. They may only use your data for specified purposes and within defined time limits.

The 1177bet website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: To analyze which parts of the site are most used and improve our services accordingly.
• Functionality Cookies: To remember your language preference and other settings.
• Marketing Cookies: To show you relevant advertisements (subject to your consent).

You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

1177bet employs industry-leading technology to protect your information. Our security systems are continuously updated.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is retained.
• Two-Factor Authentication: Two-factor authentication available for added security.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Security Audits: Regular security audits conducted by independent third parties.
• Data Backup: Data is regularly backed up and stored in a secure location.

1177bet does not retain your information longer than necessary. Retention periods are determined based on the type of data and applicable legal requirements.

• Account Information: For the duration the account is active and up to 5 years after closure (as required by law).
• Financial Transaction Data: Up to 7 years in accordance with financial regulatory requirements.
• KYC Documents: 5 years from the date of last transaction.
• Gaming History: Up to 3 years after account closure.
• Support Conversations: 2 years from the date of last contact.
• Cookie Data: Depending on the cookie type, typically 30 days to 2 years.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

As a 1177bet user, you have several important rights regarding your own information.

1177bet strictly prohibits registration and gaming by anyone under 18 years of age. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• Age is verified as part of the KYC process.
• Accounts suspected of belonging to a minor are suspended immediately.
• If it is found that information from a minor has been collected, it will be deleted promptly.

If you find out that a minor in your family is using 1177bet, please contact us immediately.

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our Data Privacy team.

• Email: [email protected]
• Live Chat: Log in to the platform and reach us via 24/7 live chat.
• Response Time: Typically within 2–5 business days.

We take your concerns seriously and aim to resolve them as quickly as possible. Your privacy is not just a policy to us — it is our core commitment.